Area Supervisor / Crew Outlet (Makassar Region)
Join Pretzelindo Sukses Pratama as an Area Supervisor / Crew Outlet in the vibrant city of Makassar! We are a leading name in the hospitality and tourism industry, dedicated to delivering exceptional customer experiences. In this dynamic role, you will oversee daily operations at our outlets, ensuring top-notch service and customer satisfaction. Makassar is a bustling city with a rich cultural heritage, offering a unique backdrop for your professional growth.
As an Area Supervisor, you'll be the backbone of our operations, managing a team of dedicated crew members. You'll handle inventory, coordinate schedules, and ensure that our outlets run smoothly. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering outstanding service.
📋 Tanggung Jawab Pekerjaan
- Oversee daily operations at assigned outlets, ensuring high standards of service and customer satisfaction.
- Manage and mentor a team of crew members, fostering a positive and productive work environment.
- Handle inventory management, including stock taking, ordering, and reporting.
- Coordinate schedules and ensure adequate staffing levels.
- Monitor sales performance and implement strategies to improve outlet productivity.
- Ensure compliance with company policies and procedures.
- Provide excellent customer service and resolve any issues promptly.
- Conduct regular outlet inspections to maintain high standards of cleanliness and presentation.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in a supervisory or management role within the hospitality or retail industry.
- Proven ability to manage and mentor a team effectively.
- Strong communication and interpersonal skills.
- Familiarity with inventory management systems and software.
- Ability to work well under pressure in a fast-paced environment.
- Knowledge of local regulations and industry standards.
- Ability to travel to various outlets as required.
- Valid driver's license and reliable transportation.
🛠️ Keahlian
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